Help and FAQs
Technology Resource and Support Overview
Go to —
- Computers and the Network
- User Accounts
- WLS Shared Digital Resources
- Cybersecurity
- WLS Training Videos (beta)
Computers and the Network
- Envisionware
- General Computer and Windows Help
- Internet Filtering
- Mobile Apps
- Productivity Software
- Remote Access
- Network
- Wireless Printing
User Accounts, Email, and Google Workspace
- Active Directory, Teams, and Microsoft Logins
- Productivity Software – – Microsoft Office, Google Workspace, and LibreOffice
- WLSMail
Digital Resources: New For 2024
- Presentation Slides (printable)
- Workshop recording Use Passcode: h+7Rf?0X
- Access the WLS Digital Resources 2024 Overview session recording with the Passcode: iaD9o2j$.
- WLS Digital Resources 2024 (printable) – includes staff synopsis on slides 8-12
- Access the WLS Digital Resources For Kids 4/9/2024 workshop recording with the Passcode: xXh&ct1X
- WLS Digital Resources For Kids (printable)
- WLS Digital Resources How-tos and Hobbies (printable)
- Patron eResource Quick Guide – Update coming soon!
- List of All Shared Paid eResources URLs
- eResource Staff Training and Marketing Resources
- Patron Support For eResources
- Digital Resources: Let’s Troubleshoot! Presentation Slides 11-9-2023 (printable)
- Content eResources Help and FAQs about downloadable and streaming content: ebooks, audiobooks, music, video, newspapers, magazines, and comic books
- Learning eResources Help and FAQs including LinkedIn Learning.com, Tutor.com, Institute of Fashion, and FirstFind.org
- Research eResources Help and FAQs including FirstFind, and article and journal databases
- WLS Digital Resources – Jobs and Careers v.2021.09.23 (printable)