Welcome to the WLS IT Wiki
There’s help right here!
- Choose from the Technology resource and support overview
- Do they have public performance rights videos? Find out!
- Review the WLS Digital Resources 2025 workshop slides
- Get Evergreen Help
- Get Aspen Administrator Help
- Learn about the NOVELny Gale Resources
- Learn to use the SolarWinds Help Desk Service Portal
- Looking for Microsoft Office 365 or Google Workspace help?
- Browse online learning opportunities for staff and online resources for patrons – updated daily!
- Join a WLS Mailing List or Google Group
- Current Email Addresses for Libraries
You can
- Enter keywords in the box to the right to search for content anywhere on this wiki
- Make a selection from the bar at the top
- Contact the Help Desk
- Sign into the SolarWinds Help Desk Portal
- Send an email to support@wlsmail.org
- For urgent issues, call (914) 674-3616
Please send one request with relate issues and include a text description of what you were trying to do when you got the error, ESPECIALLY,
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- Item name and barcode ID
- Patron name and barcode ID
- Relevant details
- A screenshot of the error message you received, preferably by using the Snipping tool.
- You can also
- Send an email to support@wlsmail.org
- For urgent issues, call (914) 674-3616
- More information
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- If you are looking for the WLS main website, click www.westchesterlibraries.org