Welcome to the WLS IT Wiki
- Use the search box to the right to search for content anywhere on this wiki
- Make a selection from the bar at the top
- Choose from the Technology resource and support overview
- Contact the Help Desk
- Call (914) 674-3616 for urgent issues and login questions.
- Send an email to helpdesk@wlsmail.org.
- Registered users (up to 3 per library) may sign in and submit a request via the online portal.
- More information…
Click here for Evergreen Help and FAQs
Check with your TechXpert!
- For login issues, call the HelpDesk at 914-674-3616.
- To contact us through email or the online portal, send one request with RELATED issues.
For example, “3 examples of an item not circulating correctly” in one email is ok.
“The OPAC is not working, can’t edit a note, holds not trapping” is not ok.Please include:- A text description of what you were trying to do when you got the error, ESPECIALLY,
- Item name and barcode ID
- Patron name and barcode ID
- Relevant details
A screenshot of the error message you received, preferably by using the Snipping tool.
- A text description of what you were trying to do when you got the error, ESPECIALLY,
If you are looking for the WLS main website click onto: www.westchesterlibraries.org