Help and FAQs
WLS Digital Resources 2024Technology Resource and Support Overview
Go to —
- Computers and the Network
- User Accounts
- WLS Shared Digital Resources
- Cybersecurity
- WLS Training Videos (beta)
Computers and the Network
- Envisionware
- General Computer and Windows Help
- Internet Filtering
- Mobile Apps
- Productivity Software
- Remote Access
- Network
- Wireless Printing
User Accounts, Email, and Google Workspace
- Active Directory, Teams, and Microsoft Logins
- Productivity Software – – Microsoft Office, Google Workspace, and LibreOffice
- WLSMail
Workshops
- WLS Digital Resources 2024 Overview session recording (Passcode: iaD9o2j$)
- WLS Digital Resources 2024 (printable) – includes staff synopsis on slides 8-12
- WLS Digital Resource Pathfinders (9/1/2024)
- Digital Resources: New For 2024
- Presentation Slides (printable)
- Workshop recording Use Passcode: h+7Rf?0X
- WLS Digital Resources For Kids
- Presentation Slides (printable)
- Workshop recording (4/9/2024) (Passcode: xXh&ct1X)
- WLS Digital Resources: Let’s Troubleshoot! Presentation Slides v. 2024.06.11 (printable)
- WLS Digital Resources – Jobs and Careers Presentation Slides v.2021.09.23 (printable)
- WLS Digital Resources How-tos and Hobbies Presentation Slides (printable)
Marketing, Help & Maintenance
- Request patron guides from the Outreach Publications Catalog
- List of All Shared Paid eResources URLs
- eResource Staff Training and Marketing Resources
- Patron Support For eResources
Content eResources Help and FAQs including downloadable and streaming content: ebooks, audiobooks, music, video, newspapers, magazines, and comic books
Learning eResources Help and FAQs including LinkedIn Learning, Tutor.com, University of Fashion, and FirstFind.org
Research eResources Help and FAQs including FirstFind, and article and journal databases