Patron Support For Digital Resources
The WLS IT Department provides support exclusively for library staff through Help Desk phone support and the IT Wiki. Below are the best places to direct patrons looking for assistance and technical support.
Overdrive/Libby
http://help.overdrive.com
hoopla
https://www.hoopladigital.com/help
Kanopy
https://help.kanopy.com/en-us/home.htm
https://help.kanopy.com/hc/en-us/requests/new
ComicsPlus / Library Pass
Reader Support – https://support.librarypass.com/portal/en/kb/readersupport
Tumblebooks
https://www.tumblebooklibrary.com/Help.aspx
https://www.bibliotecatumble.com/Help.aspx
Tutor.com FAQs
https://lhh.tutor.com/policies/faq.aspx
LinkedIn Learning
https://www.linkedin.com/help/learning
Freading
https://www.freading.com/questions/
support@help.libraryideas.com