Circulation Committee Meeting Minutes – September 2013
Circulation Committee
Thursday September 12th, 2013
Melanie:
• New Location Code: STORAVAL = Storage available, for items In storage that you still wish to circulate.
• New Bill Reason: BOUNCEDCK = Bounced Check to add the $25.00 or $35.00 bank fee on an item that was paid but the patron’s check failed to clear.
• Reminder: Lost & paid at other than the owning library, try to get the patron to write a check to the owning library, if that is not possible then you may accept cash and send to head of Circ. Call them first as a heads up. Also remember to mark the patron’s record as paid.
• When paying fines it Is easier (and safer) to pay by the individual lines, this will help avoid accidental pay-down of a lost item.
• FYI: there is now a 2nd overdue notice by PHONE after 28 days.
• Records from each library IE: DOBCIRC & DOBTECH (YourLIBCIRC & YourLIBTECH) are system records do not use these for checking out any items. Please make a dummy card for REPAIR or BINDING.
• Everyone remember we are PUBLIC Libraries, out here to serve the public we should never refuse to issue a library card simply because a patron is from another district , we have temporary cards for just that purpose. There is also the Guest profile to select.
• There is an interactive map on the WLS site to assist in determining what library a patron belongs to, if you spot any errors on this map please report them to the HELP DESK.
• The question was raised how long we wish to keep missing items in the system, currently there are 13 years’ worth of records. A vote was taken and unanimously approved to delete all missing records after 1 complete calendar year. This recommendation will be sent to PLDA for approval.
General questions & Comments:
• When checking out items to someone who has “forgotten” their card, please assure that you have the correct person by verifying address, and phone number.
• When putting items on your “problem shelves” please put a note on the patrons card so that the home library is able to see that their items are being worked on thus avoiding problems with the patron.
Meeting adjourned.
Next meeting scheduled for November 14, 2014 at 9:30 am.